Bayut TruCheck, what it verifies and which listings qualify

What does TruCheck actually verify?

Bayut's own explanation of the badge describes a two step process. A listing first earns the Checked badge once Bayut's quality assurance team authenticates the ownership paperwork submitted through Brokerpad or Profolio. Only after that can an agent attempt the second step, TruCheck itself, which requires a physical visit to the property. Using the Profolio app, the agent has to be within 500 meters of the unit to access the camera, photograph the front door open with the apartment number visible for a flat, or stand inside the unit for a villa, and submit that photo for approval. Once approved, a time stamp on the badge tells a buyer how recently the listing was confirmed still available, which is the actual problem TruCheck solves: a stale listing sitting on the portal long after the unit sold or the owner pulled it.

Which listings qualify, ready property or off plan resale?

This is the question a broker actually needs answered, and the honest answer is both, through two different document paths. Bayut's original account of TruCheck, published for its 2019 launch, lists the documents behind the Checked badge as Bayut's own Validation form, a Title Deed, the owner's passport copy and Emirates ID, with Form A accepted instead of the validation form for a Dubai listing. A Title Deed only exists for a unit that has completed construction and been registered to an owner, which means this track is built for ready, secondary market property, not a unit still under construction.

A separate Bayut article, aimed specifically at agents listing off plan resale property, describes a different TruCheck entirely. It states plainly that this version of the badge is for resale properties, meaning units that are yet to be constructed and have been purchased from a developer, and it names the paperwork as Form A, a Sale Purchase Agreement or Oqood, and a no objection certificate from the developer permitting the resale, in place of a Title Deed the unit cannot yet have. That badge carries a stated validity of 45 days before it needs renewing.

Reading only one of these two Bayut articles produces exactly the wrong conclusion. Read in isolation, the off plan resale article makes TruCheck sound like an off plan only feature. Read in isolation, the original article makes TruCheck sound built around a completed unit's Title Deed, which a developer held off plan property does not have. Put together, the two documents describe parallel tracks for two different segments, not one track excluding one of them. An agent working ready secondary market stock and an agent working off plan resale stock are both eligible, and each should use the paperwork list that matches the unit they actually have, not the one that matches the other segment.

What documents does an agent need for Checked versus TruCheck?

For a general listing, Checked requires Bayut's Validation form, or Form A for a Dubai listing, plus the Title Deed and the owner's passport copy and Emirates ID. TruCheck adds the physical visit and photograph on top of that once Checked is granted. For an off plan resale listing, Checked requires Form A, the Sale Purchase Agreement, and the owner's passport or Emirates ID, with a payment plan as an optional extra. TruCheck for that same off plan resale unit substitutes the Oqood or the Sale Purchase Agreement together with the developer's no objection certificate for the Title Deed the general track asks for. Confirm which of the two lists applies before uploading, since the platform is asking for ownership evidence appropriate to the stage the unit is actually at.

What causes a listing to lose or fail the badge?

Bayut has not published a specific rejection checklist, and it is worth saying that plainly rather than guessing at one. What is published points to two practical failure points. The first is a documents mismatch, where the paperwork submitted does not clearly establish the agent's authority to market the specific unit, since Bayut's quality assurance team is verifying ownership and authorisation before either badge is granted. The second is the physical verification step itself, since a photo that does not show the correct apartment number, does not show the front door open, or is not taken inside a villa, does not meet the format Bayut asks for and will not clear review. Beyond a documents or photo problem, the off plan resale badge lapses on its own after 45 days if nobody renews it, which functions as an automatic expiry rather than a rejection.

How does TruCheck sit alongside Trakheesi and Madhmoun?

TruCheck is a portal badge, not a government permit, and that distinction matters because the two systems check different things. Dubai's Trakheesi permit and Abu Dhabi's Madhmoun permit are the government layer, confirming the advertisement itself is authorised, and our guide to the Trakheesi permit covers what that process actually asks for. TruCheck sits above that, on Bayut's own platform, confirming the listing is real and the unit is still on the market. A listing can hold a valid Trakheesi permit and still fail TruCheck if the ownership paperwork or the physical visit does not check out, and the reverse is also true. Neither system substitutes for the other, and an agent chasing one should not assume it covers the other.

Track	Property type	Core documents	Stated validity
General Checked and TruCheck	Ready, secondary market, private ownership	Title Deed, owner's passport or Emirates ID, Bayut Validation form or Form A	Limited time period, no fixed number published
Off plan resale Checked and TruCheck	Off plan, purchased from a developer and being resold	Form A, Sale Purchase Agreement or Oqood, developer no objection certificate, owner's passport or Emirates ID	45 days

Is chasing TruCheck worth it for every listing?

Bayut's own figures, cited in our guide to advertising rules across the UAE, put a verified badge at 20 times more impressions and 5 times more leads than an unverified listing, which is a real ranking advantage rather than a cosmetic one. Against that, the badge asks for a physical visit, a genuine set of ownership documents, and renewal discipline on the 45 day off plan clock. For a slow moving listing or one with paperwork already sitting in a filing cabinet, the badge is close to free upside. For a listing that will likely sell within days, or one where the ownership paperwork is not yet complete, the visibility gain may not be worth the delay of assembling it first. The decision comes down to how long the unit is expected to sit on the portal, not whether TruCheck is worth having in principle.

Frequently asked questions

Does TruCheck apply only to off plan property?

No. Bayut's original TruCheck track, built around a Title Deed, fits a ready unit under private ownership. A separate track exists specifically for off plan resale property, using an Oqood or Sale Purchase Agreement and a developer no objection certificate instead of a Title Deed. Both tracks are live, covering different segments rather than one replacing the other.

How long does a TruCheck badge last before it needs renewing?

Bayut states a 45 day validity for the off plan resale badge specifically. For the original, general TruCheck track, Bayut describes the badge as valid for a limited time period without publishing a fixed number of days, so an agent working a ready listing should treat the timestamp on the badge, not a fixed calendar date, as the signal to check.

Can a listing hold a Trakheesi permit but still fail TruCheck?

Yes. Trakheesi and Madhmoun are government advertising permits confirming the ad itself is authorised. TruCheck is a separate, portal level check of the ownership paperwork and the physical property. A valid permit says nothing about whether the TruCheck documents or the site visit will clear Bayut's own review.

What is the difference between the Checked badge and the TruCheck badge?

Checked comes first and is a documents only review, confirming ownership paperwork such as a Title Deed or, for off plan resale, a Sale Purchase Agreement. TruCheck is the second step and adds a physical visit to the property, with a photograph taken on site using the Profolio app, before the fuller badge is granted.

Does a Title Deed disqualify a listing from the off plan resale TruCheck track?

The off plan resale documentation list published by Bayut asks for an Oqood or Sale Purchase Agreement in place of a Title Deed, because a unit still under construction has not been issued one. Once a unit completes and a Title Deed is issued, the listing would fall under the general track's paperwork instead, since it is no longer an off plan unit in the sense that track describes.

Sources

• Bayut, All about Checked and TruCheck on Bayut, the two step process, the physical visit requirement and the Title Deed based documents list
• Bayut agent portal, your guide to the Checked and TruCheck badge for off plan property listings, the off plan resale scope, the 45 day validity and the Oqood, SPA and NOC documents list
• Bayut agent portal, 3 steps to creating quality listings, on floor plans and the Checked and TruCheck standard

Last verified: 2026-09-07