The documents that govern the service.
The pack is 6 documents, drafted against UAE federal law and the way property is advertised across all 7 emirates. Each is published in English and in Arabic.
Effective date: 30 August 2026
Terms of Service
The agreement between HomeHub and the licensed broker or brokerage using the service.
Privacy Policy
What personal data we handle, why we hold it, how long we keep it, and the rights you have under UAE data protection law.
Acceptable Use Policy
What may be submitted to the service, and what may be done with the kits we deliver.
Refund and Cancellation Policy
The free first kit, redos, renewal, cancellation, and when a refund is paid in AED.
Data Processing Addendum
The controller to processor terms a brokerage accepts when it asks how its listing data is handled.
Sub-processor Register
Every third party that processes customer data on our behalf, what it does, and where it processes.
Questions about this document? Contact us at hello@myhomehub.ae.